payment card update

[chipaaron]

I received an email saying my debit card that is on my Arlo account was about to expire.  So, I logged onto my account and added my new card.  The new card has the same number as my old one but with an updated expiration date and security code.  When I try to add the new card, I receive a message that this card has the same number and does not accept it.  How can update my card?

[ShayneS]

@chipaaron 

Thanks for reaching out. I escalated this to the appropriate team, and someone will reach out to you as soon as possible.