Arlo|Smart Home Security|Wireless HD Security Cameras

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Cubamo
Tutor
Tutor

only can view one live feed at a time.Cannot view multiple live feeds at once.

8 REPLIES 8
DannyBearAgain
Master
Master

Are you using the pc website browser to login to arlo?

 

Does this also occur when using the arlo mobile app?

Cubamo
Tutor
Tutor

Yes using the pc browser and yes on mobile app also,don't work on either.

alex_loo
Virtuoso
Virtuoso

what setup do you have?  What cameras, any smart hub?  Are you using "library" or "feed" version of the mobile app?

 

fyi for my smarthub + 3x ultra camera + NO subscription, I can view LIVE for all 3 cameras at the same time --- from web browser or from mobile app ("feed" version).

 

Alex

Cubamo
Tutor
Tutor

I have arlo essential xl's five of them,mainly trying to use the pc browser (foxfire).Can only view one live feed at a time.It says maximum of five streams at once please stop one stream before starting another. I have arlo secure subscription.

TomMac
Guru Guru
Guru

Don't feel bad... just tested.

 

Using Firefox also ( latest version ) and the current web access ( ver 5.4.2)  DOES NOT allow me to live view more than one camera on the Device page ( it use to allow 5 ).

When on camera is viewing, and attempt to log into a second the second never connects but times out at about 15 seconds.

 

BUT, it did work on Chrome.... so thinking it's bewtween FF and the Arlo access.

 

Will pass along.

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Morse is faster than texting!
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StephenB
Guru Guru
Guru

@TomMac wrote:

 

BUT, it did work on Chrome.... so thinking it's between FF and the Arlo access.

 


I'm seeing it in FF as well.  

Cubamo
Tutor
Tutor

Thanks I guess  I will switch Browsers then.

JamesC
Community Manager
Community Manager

I was also able to reproduce this behavior. I've escalated this to the development team for further investigation.

 

JamesC