help

[kimbo2]

When I attempt to login to my.arlo.com, I see message :

We don't recognize this device.

We sent a push notification to  iphone  to verify your identity. This screen will automatically disappear when verified.

But I do not ever receive the notification on mu phone.

btw. I do get notifications on my phone for arlo motion alerts from the camera.

[StephenB]

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@kimbo2 wrote:

When I attempt to login to my.arlo.com, I see message :

We don't recognize this device.

We sent a push notification to  iphone  to verify your identity. This screen will automatically disappear when verified.

But I do not ever receive the notification on mu phone.

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After that screen times out, you should see an option to select another verification method.  Use that to select email verification.

[kimbo2]

It only takes me to another camera name I wish it would take me some where else it's wild my alarms still going off but can't log I. 

[StephenB]

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@kimbo2 wrote:

It only takes me to another camera name

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Another camera name????

Can you post a screenshot?

[kimbo2]

 

 

[kimbo2]

 

[StephenB]

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@kimbo2 wrote:

 

 

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And what happens if you select "email" on the second screen?