Arlo|Smart Home Security|Wireless HD Security Cameras

VMC3050 use in HK or China?

Reply
Discussion stats
  • 2 Replies
  • 1019 Views
  • 0 Likes
  • 3 In Conversation
RLEECF
Follower
Follower

Can the new Arlo Essential outdoor 2nd generation (VMC3050) use in HK or China? I can't find this model in the Arlo App and cannot pair it.

2 REPLIES 2
jguerdat
Guru Guru
Guru

First, I'm not at all sure China or HK can use Arlo anymore. Perhaps a mod can be sure. @JamesC ?

 

Also, new models typically roll out in stages rather than every region getting them at the same time. Firmware updates are also frequently rolled out the same way for various reasons.

JamesC
Community Manager
Community Manager

For information on Hong Kong and China, see here: https://kb.arlo.com/000062591/China-End-of-Service-Information?cid=a

 

Arlo Essential Generation 2 devices are not available to onboard in all regions. If the devices are not available for onboarding within the app, this means Gen 2 devices have not officially launched in your region.

 

JamesC