Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to connect 2nd generation cameras to home wifi

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JB79betty
Aspirant
Aspirant

I have tried many times to get past this stage and it won't let me scroll up to view wifi available 

Screenshot_2024-01-28-16-14-03-85_b07d45108e326d19169bbaeabc36ea7a.jpg

 someone please advise. 

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JB79betty
Aspirant
Aspirant

UPDATE: I got my son to download the app and load the cameras on his iPhone and it worked within seconds. So I believe it was my phone that was the issue. I have an Oppo Reno 10. For those who might have the same issue. The cameras now show on my phone. Hopefully everything else will go smoothly from here.

 

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StephenB
Guru Guru
Guru

Are you saying that pressing "continue" doesn't do anything?

JB79betty
Aspirant
Aspirant

It doesn't give you the option to press continue. As I can't select the wifi in order for it to highlight "continue".

The options of wifi available are hiding at bottom of screen, see photo attached.

JB79betty
Aspirant
Aspirant

UPDATE: I got my son to download the app and load the cameras on his iPhone and it worked within seconds. So I believe it was my phone that was the issue. I have an Oppo Reno 10. For those who might have the same issue. The cameras now show on my phone. Hopefully everything else will go smoothly from here.