Theft Replacement

[Jennyganderton]

Has anyone actually managed to get a camera replaced through the theft replacement program? Seems like they put more and more barriers against doing it. I have video of the camera being stolen and they still quibble!

[JamesC]

You can read full details about the Arlo Theft Replacement Program here: https://kb.arlo.com/000056563/What-do-I-need-to-know-about-the-Arlo-Theft-Replacement-program

Is the scenario you're raising meeting all of the requirements listed there?

JamesC

[Jennyganderton]

All the requirements in that document have been met.