Suddently start recording constantly also in standby mode

[Stephan_H]

It has worked fine for months but all of a sudden has started to record constantly hence draining the battery regardless of mode. Have tried to restart but nothing helps.

[StephenB]

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@Stephan_H wrote:

It has worked fine for months but all of a sudden has started to record constantly hence draining the battery regardless of mode. Have tried to restart but nothing helps.

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Have you gone into the Standby mode settings and made sure there is no rule for the camera there?

[Stephan_H]

Yes of course, it does not really matter what rules I have - they all get "overruled" in the way that it records regardless. It records for 11 s and then it stops for30 s or so and then it starts again so I get like five hundred recordings over night.

[StephenB]

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@Stephan_H wrote:

Yes of course, it does not really matter what rules I have - they all get "overruled" in the way that it records regardless.

Then I suggest removing the camera from the account, and then doing a hardware reset.  Do that by holding down the pairing button until the camera LED flashed amber (~15 sec).  Then add the camera back to your account.

[Stephan_H]

The problem seems now to be solved. But it took approx a week for Verisure to remove the account so that I could remove the camera from the Arlo account. Doing a new installation seems to have done the job. Thanks. I will carefully evaluate this going forward.