Arlo|Smart Home Security|Wireless HD Security Cameras

RE: 2K ESSENTIAL OUTDOOR CAMERA 2ND GENERATION - MODEL: VMC3050.

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Okezue
Aspirant
Aspirant

I am having problems to set up my Arlo Essential Outdoor 2nd Generation camera(Model: VMC3050) bought from COSTCO USA (3 sets) through my account registered in Nigeria. I can't login into my account through the app with my iphone x. When I entered the 6 digit number sent to my email and login, instead of opening my account, it show Error and if it eventually opened, after tapping the "+" Icon to add a device and selecting Essential Series, I don't see an option to select Essential Cameras(2nd Generation). I want set up this Camera in my private resident, check its performance, thereafter come for business discussion for marketing it in my country. What do I do to effect the Setting Up?

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JamesC
Community Manager
Community Manager

Arlo Gen 2 devices are not available for install in all regions. If the account was set up in Nigeria, you will not have the option to onboard. The account needs to be created in a supported region or the region in which the cameras were purchased in order to complete the installation.

 

JamesC