Person/Vehicle recognition

[CadillacC]

Still not getting person/vehicles recognition in the app. Is oklahoma restricted? They used to show but not now

[BrookeN · Accepted solution]

Are you seeing this behavior on one of the cameras or on all the cameras? 

Can you go through these steps and make sure that it is set up correctly:

https://kb.arlo.com/000063389/How-do-I-set-up-Person-Recognition-in-my-Arlo-system

https://kb.arlo.com/000063387/How-do-I-set-up-Vehicle-Recognition-for-my-Arlo-system