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Notifications when camera detects motion

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  • ‎2024-04-06 08:05 PM
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TommyG75
Aspirant
Aspirant
‎2024-04-06 08:05 PM

I’m not getting notifications when my camera detects motion but my wife is?

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JamesC
Community Manager
Community Manager
‎2024-04-08 02:11 PM

Are you the primary account or are you using a shared account?

 

Are you logged in to the Arlo app?

 

JamesC

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TommyG75
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Aspirant
‎2024-04-14 04:43 AM

Yes I’m the primary account. And yes I’m logged in just not receiving notifications when motion detected 

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JamesC
Community Manager
Community Manager
‎2024-04-15 08:40 AM

Are you using an iOS device? You may need to check to make sure permissions are enabled, see here; https://kb.arlo.com/1099161/Why-am-I-not-receiving-Arlo-notifications-on-my-iOS-device

 

JamesC

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