Arlo|Smart Home Security|Wireless HD Security Cameras

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EriT
Aspirant
Aspirant

Hello, I urgently need to speak with someone as I have exhausted all other options. If I am unable to speak with someone, I will have to cancel our payment method. I received a voicemail from your team earlier, but when I tried to call back, I was unable to get in contact with anyone. Please call me back as soon as possible, as this is very important. My number is , and my name is . Thank you.

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jguerdat
Guru Guru
Guru
Please, please, please, NEVER post personal info on an internet forum. Also, you have to initiate the contact so if you have an open ticket, use that. If not, use the app to go to Settings, Support. Choose your camera and scroll down to Contacts to open a new ticket.
BrookeN
Arlo Moderator
Arlo Moderator

I have created a support ticket for you. A support agent will be reaching out to you soon. 

EriT
Aspirant
Aspirant

Thank you

EriT
Aspirant
Aspirant

I haven't received a phone call. Please call me at - Erika.

BrookeN
Arlo Moderator
Arlo Moderator

@EriT has support reached out to you as of today?