I cant add arlo essential gen 2 in my app, im from Brazil

[Murilodsp25]

I cant add arlo essential gen 2 in my app, im from Brazil

[jguerdat]

I'm not sure how these cameras work in countries that can't get subscriptions (Brazil is one of them). I would have thought the camera could be added but wouldn't get the free trial subscription so could only be used for live viewing a.

@JamesC , @ShayneS , @BrookeN can you comment on this?

[StephenB]

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@jguerdat wrote:

 I would have thought the camera could be added but wouldn't get the free trial subscription so could only be used for live viewing

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That makes sense, but I believe the Gen 2 cameras are only shown in areas where Arlo sells them.  At least that used to be the case - hopefully the mods will clarify.

@Murilodsp25:  One workaround is to create an account when using a VPN that terminates in the US.  Then you can drop the VPN after the account is created.  You will see the Gen 2 cameras from that account.  You could also get a subscription, but I think you'd have to use a US payment method.   But wait for the mods to comment...