How to get back deleted content?

[JoyceChamberlin]

I had a bunch of pictdures saved on my cameras for evidence now their gone how do I get them back I never deleted them

[StephenB]

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@JoyceChamberlin wrote:

I had a bunch of pictdures saved on my cameras for evidence now their gone how do I get them back I never deleted them

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They are automatically deleted from the Arlo cloud when the retention period is reached.  

If that happened, there is no way to get them back.

[StephenB]

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@JoyceChamberlin wrote:

I had a bunch of pictdures saved on my cameras for evidence now their gone how do I get them back I never deleted them

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They are automatically deleted from the Arlo cloud when the retention period is reached.  

If that happened, there is no way to get them back.

[JoyceChamberlin]

You guys told me I have a 30 day period there are pictures disappearing before that

How can I get those back

[StephenB]

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@JoyceChamberlin wrote:

You guys told me I have a 30 day period

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This is a user-to-user forum.  I do not work for Arlo or represent them in any way. 

If you have a subscription, you can get phone support through the app:

• https://kb.arlo.com/000062993/How-to-access-the-Arlo-Support-Center 

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@JoyceChamberlin wrote:

You guys told me I have a 30 day period there are pictures disappearing before that

How can I get those back

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Are all the recordings gone?  Or are you still seeing recording for the camera?

If you are seeing some recordings, what retention period are you seeing?