How do I cancel or return an order?

[darktwain]

How do I cancel or return an order?

[StephenB · Accepted solution]

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@darktwain wrote:

How do I cancel or return an order?

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Did you purchase from arlo.com?

If so, terms are here:

• https://www.arlo.com/en-us/terms-of-sale.html

[HLeitze]

I tried to cancel order #12698703 but the website looks like it is still active

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. (edited)