Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Essential outdoor 2nd gen initialization issue

Reply
Discussion stats
  • 2 Replies
  • ‎2024-01-14 01:10 AM
  • 679 Views
  • 0 Likes
  • 2 In Conversation
ATG_24
Aspirant
Aspirant
‎2024-01-14 01:10 AM

Hello, I am not able to initialize my camera thru the app. The essentials outdoor 2nd generation is not in the list of cameras. I have purchased my set from Illionois and setting up at my home at EMEA area. Does the app defferes between US and EMEA?

0 Likes
Reply
Message 1 of 3
679
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2024-01-14 07:17 AM

The roll-out of the new cameras varies according to region. Make sure you have the latest app but otherwise you'll have to wait.

0 Likes
Reply
Message 2 of 3
675
ATG_24
Aspirant
Aspirant
‎2024-01-14 01:05 PM

Thank you for your reply.

I have downloaded the app couple days ago and didnot find any update. As far as I can understand need to wait the company add my system for EMAE region users 😞

0 Likes
Reply
Message 3 of 3
669
Related Labels
Discussion stats
  • 2 Replies
  • ‎2024-01-14 01:10 AM
  • 680 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.