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Essential outdoor 2k not working on Smart Things Samsung Fridge?

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cbloom
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I bought essential outdoor 2k (3 pack with solar panels) from Costco and connected everything on the smart things app to watch on my samsung Fridge. However the feed is not showing on the smart things app (not working on my phone app or fridge app). However my old arlo pro 4 cameras do work. Any idea how to get my new essential outdoor camera to work on the smart things app?

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JamesC
Community Manager
Community Manager

cbloom,

 

Essential 2nd generation devices are not compatible with SmartThings at this time. You can view the compatible partner integrations at arlo.com under the "Works with your favorite smart home devices." here: https://www.arlo.com/en-us/cameras/essential/arlo-essential-v2.html

 

For a list of compatible Arlo models, see here: https://kb.arlo.com/1132961/How-do-I-integrate-my-Arlo-cameras-into-the-Samsung-SmartThings-app

 

JamesC