Arlo|Smart Home Security|Wireless HD Security Cameras

Essential Outdoor camera with solar won’t hold a charge

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Pmwalter
Follower
Follower

I have an essential outdoor camera with solar panel that won’t hold a charge. Tried cleaning the panel, repositioning the panel, charging the camera with wired power and nothing works.

System is 7 months old and I pay monthly charge. 
Chat is in an endless rotation and won’t answer.

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jguerdat
Guru Guru
Guru

What does the battery icon show when the panel is connected and the sun is shining?

 

https://kb.arlo.com/1179176/What-do-the-Arlo-camera-battery-level-icons-and-notifications-mean