Arlo|Smart Home Security|Wireless HD Security Cameras
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Essential Outdoor Camera Only Taking Snapshots

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  • ‎2024-11-19 08:17 AM
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niteowlmama
Follower
Follower
‎2024-11-19 08:17 AM

Lately, my 2nd gen camera has been only taking snapshots. It is *only* the second gen camera, none of the first gens are doing this.

Troubleshooting I've already done:

  • checked modes & all are set to record video
  • video is set to best video
  • battery is charged to 97%, but it does it even at fully charged
  • Deleting the camera and adding
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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-11-21 09:09 AM
  • Change recording mode: Open the Arlo app, select your camera, and adjust the recording mode to a higher setting that allows for continuous video recording. 
  •  Review motion detection settings: Verify that your motion detection settings are configured correctly to ensure the camera is triggering recording events appropriately.
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