Emailed promo code doesn't work

[bwithholyghost]

I received an free 1 month trial and the code does not work

[bwithholyghost]

I can screenshot the email

[StephenB]

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@bwithholyghost wrote:

Emailed promo code doesn't work

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Odd, since a one month free trial is available for all new camera purchases (and you are automatically opted in during the install).

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.