Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot log into web portal and android app.

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L1090
Aspirant
Aspirant

Cannot log into my arlo secure on my PC, my android phone and android tablet.  Tried several suggestions to fix by arlo community such as reinstalling app, force stop, clearing cache and data storage, changing password, turning on and off PC, phone, tablet and resetting wifi.  Nothing works.  Arlo customer service nonexistent unless I have a paid subscription.  No suggestions on arlo support sites that I can find have worked.

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L1090
Aspirant
Aspirant

The problem for some reason fixed itself 24 hours later, everything worked.  Logged in no problem.  Thank you for responding.  Have a good day.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @L1090 

 

Are you still experiencing this symptom? Are you receiving any error messaging?

L1090
Aspirant
Aspirant

The problem for some reason fixed itself 24 hours later, everything worked.  Logged in no problem.  Thank you for responding.  Have a good day.

ShayneS
Arlo Moderator
Arlo Moderator

@L1090 

 

Got it, thanks for the update, let us know if you need any help.