Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

After power outages, three cameras are not coming back on line. Using the Arlo secure app doesn’t seem to be connecting to the WiFi.

3 REPLIES 3

I'm also having this issue. I have one camera that will reboot when I select restart, but two others that will not. I've restarted my wireless network, I can't get the cameras to respond through the app or web portal at all, no live stream either.

Just figured it out, when I hit “add device “ went thru the steps till it says choose wifi. Mine said “use saved WiFi “, choose different WiFi, tap the same WiFi it then ask for password. This was the WiFi I always use, I was just logged out after the power outage.

Glad that worked out, I may need to just reconnect mine as well. Will give that a shot. Thanks!

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.