Camera not showing on app

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JGibbs1979
Aspirant
Aspirant

Been working fine sine March, but this week had one camera go dark. It disappeared from the device list in the app. So went outside and re-synced it. Was working fine, but in less than 24 hours it’s gone form devices list again. Also have another camera and it works fine.

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BrookeN
Arlo Moderator
Arlo Moderator

How is the battery? Have you tried charging it overnight to see if it may be due to the battery charge?

JGibbs1979
Aspirant
Aspirant

I have a solar panel attached to it that keeps it charged. 

BrookeN
Arlo Moderator
Arlo Moderator

Can you try charging the camera and setting it back up without the use of the solar panel for a day to see if that may be the issue?