Arlo|Smart Home Security|Wireless HD Security Cameras

Audio push android

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Blakesfav
Aspirant
Aspirant

So I added 4 new cameras to my old 2 cameras, updated to the new app, and now i get inconsistent audio notifications. It's weird - it works perfectly sometimes, then I'll have 30 events in a row without a single audio notification. Then it will work again. Badging and pop ups are normal. Any ideas?  I've tried everything. 

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Blakesfav
Aspirant
Aspirant

I'm on updated S24 Android. 

jguerdat
Guru Guru
Guru

Not familiar with Samsung weirdnesses but check the phone settings for the Arlo app relative to causing the app to sleep after non-use.

Blakesfav
Aspirant
Aspirant

I've gone over everything I can find. It's bizarre that it works so randomly. Driving me nuts. 

Blakesfav
Aspirant
Aspirant

So I guess I have a pattern now - I delete the app, re download it, and it works for about 18-24 hours, then the audio notifications stop. I then do the same thing, and the pattern repeats. It's clearly a glitch in the app.