Artifacts at start of recording after adding to hub

[Jo060]

I have six 1st Gen essentials and one 2nd Gen Essential. After adding the 2nd Gen to the hub, I'm getting a green screen/artifacts at the bottom portion of the screen during the beginning of the recording. It usually lasts a few seconds, but sometimes the entire recording. I don't have this issue with the 1st Gen cameras that are much further away from the hub than the 2nd gen.

This issue happens 85% of the time whether it's a recording or a live view. 

I also noticed if I switch the quality from best video to optimized, it eliminates the issue. 

I've deleted the cameras and added it multiple times, but still no luck. It works perfectly on Wifi.

I understand that this means missing information / connection issue, but it just started happening and nothing has changed.

I also just received an additional 2nd Gen, connected it to the hub, and it works fine despite it being significantly further from the hub. 

[jguerdat]

While it could be an issue with that particular camera, I would suspect that it's a signal strength/quality issue. What happens if you swap cameras around for testing?

[Jo060]

I'll give that a shot and let you know. 

[Jo060]

So I took the 2nd Gen camera and moved it where the 1st Gen was and it's still doing the same thing. Out of curiosity, I installed the newer 2nd Gen where the previous 2nd Gen was installed and it also did it. 

I'm curious if it's doing it only on the 2nd Gen cameras as it uses more bandwidth (not sure if that's the right word).

The hub isn't that far and had almost a straight line of sight the cameras. I don't have this issue with the 1st Gen cameras despite them being very far away and on the other side of a concrete home.

I also noticed that if I live view the camera, the green goes away within a second or two. If I have it set to record, the green with last longer, sometimes throughout the entire event rendering the video useless.

I've attached a photo for reference. 

 

[Jo060]

I forgot to add. The doorbell also does this ever since adding it from wifi to the hub