Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo essentials outdoor camera with flood light

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belindadastrop
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‎2024-08-16 09:10 PM

I have not had this camera a year yet and the battery has died.  I have have had it plugged in for a week and the battery still will not charge.  what do I do?

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StephenB
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‎2024-08-17 06:51 AM
@belindadastrop wrote:

I have not had this camera a year yet and the battery has died.  I have have had it plugged in for a week and the battery still will not charge.  what do I do?

You are still in the warranty period, so contact support and ask them for an RMA.

 

Access support using the app.  Don't google for a phone number, as that almost always leads to a scam support site.

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