Arlo buttom up not showing un the app

[AbdullaAAM]

Hello.

I just bought the camera. Live in middle east. Trying to connect the essential outdoor camera the problem it's not showing in the app. Only buttom down. 

[jguerdat]

Newer cameras don't necessarily show up in all regions at once. If you have the latest app, the issue is likely due to the inability for you to purchase a plan - only certain countries can do so.

https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

[martin31]

Hi, I'm having the same problem. I think it's a problem with the app. Maybe it hasn't been updated yet in the region where you live. I'm in Argentina, South America, and I can't install it either.
I also don't know if it's going to be updated in the region where I live. Do you know if there's a website that provides information on this?