Arlo Secure service code

[ERGILIO]

Just installed a second Arlo : an Essential 2 camera. Installation complete but system is asking me for the Arlo Secure Service Code, which I cannot find. I have an Arlo Secure Service, done by email, a long time ago.  Can you please help ?

[JamesC · Accepted solution]

ERGILIO,

Generally, when onboarding a camera if a trial is included it will automatically be applied as long as it hasn't already been claimed. Are you able to provide a screenshot of the message you're seeing?

JamesC

[ERGILIO]

Messages Seen enclosed

[JamesC]

ERGILIO,

The camera you onboarded on September 23rd successfully onboarded with a trial plan. No further action is needed for that camera until the trial subscription expires.

JamesC

[ERGILIO]

Thanks, JamesC !

Best,

Ergilio