Arlo|Smart Home Security|Wireless HD Security Cameras

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EdL1971
Aspirant
Aspirant

One of my Cameras has just stopped loading on the feed for some reason. It will send me a notification of activity but there is no recording on my feed. The other cameras loading to the feed. The camera is fully charged and I have tried deleting it and setting it up again but still same problem. I tried deleting the device, logging out of the app, deleting the app, reloading the app and setting up that camera again with still the same issue. Running out of ideas....anyone have any other thoughts?

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StephenB
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@EdL1971 wrote:

One of my Cameras has just stopped loading on the feed for some reason. It will send me a notification of activity but there is no recording on my feed. 


Has the subscription expired?

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StephenB
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Guru

@EdL1971 wrote:

One of my Cameras has just stopped loading on the feed for some reason. It will send me a notification of activity but there is no recording on my feed. 


Has the subscription expired?

EdL1971
Aspirant
Aspirant

Yes it has,,,and I thought that may be the problem but it doesn't make sense the other two cameras are still working fine....

EdL1971
Aspirant
Aspirant

I had no idea a subscription was required to operate these. Costco advertisement didn't say that and at the store they had these locked in a cage so I couldn't read that on the box until after I purchased. Will be returning them tomorrow....thanks for pointing that out