App on I pad badge number won't clear

[agaribay1]

My iPad app badge number won't clear, but on my iPhone, it does—the latest updates for the app on iOS 17.6.1.

[JamesC]

agaribay1,

If you log out of the Arlo app on the ipad and then log back in, does that resolve the issue?

JamesC

[agaribay1]

Yes, but I hope I don't have to log out every time from my iPad or iPhone, depending on which one I check first for the alert. I will keep you posted.

[agaribay1]

The issue continues. If I view it on my iPad or iPhone, whichever I view first, the app has a number of alerts. The only way to remove it is by logging off, or if a new alert comes through, then it resets after I have viewed the app on either device. 

[willmtaylor]

The feed badge issue is back. It’s (again) not clearing on my devices. 

This was an issue several months ago that was finally resolved, but it appears to have resurfaced.