cannot pair arlo to my phone (VMC 2030)

[Felixseba]

purchased arlo indoor camera. follow set up as per instruction but after pairing using the QR code, the phone will take forever to locate the camera (end message could not find camera). Did the same steps on my wife's phone and the same results as well...

[StephenB]

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@Felixseba wrote:

purchased arlo indoor camera. follow set up as per instruction but after pairing using the QR code, the phone will take forever to locate the camera (end message could not find camera). Did the same steps on my wife's phone and the same results as well...

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Maybe try a PC next (browsing to my.arlo.com)

[jguerdat]

Also, try a reset:

https://kb.arlo.com/000062560/How-do-I-factory-reset-my-Arlo-Essential-Indoor-Camera

[Jo060]

Make sure your phone WiFi is connected to 2.4ghz