Death of a sister, trying to cancel her account

[slangwu]

My sister passed away on May 26.  I can't get help in canceling her account.  I do not have her sign on information or account information.  there is no one to call and chat will not chat with me!  I am so frustrated!

[BrookeN]

First and foremost I want to extend my condolences for the loss of your sister. I have reached out to support and created a ticket. Support will reach out to you as soon as possible.