Charged camera and now it wont come online.

[dadya06]

I have a essential outdoor camera that I turned off in the app and then charged. It wouldn't turn back on at all so I disconnected the device to try and reset it, leading to a new issue that it won't connect at all to my wifi. It just shows up on my app but does not connect. It says SSID disconnected. If I try to connect it through the settings for that camera it says connected but once I exit it out it stays disconnected.

[jguerdat · Accepted solution]

I would try 2 things:

1) reboot the router

2) reset the camera and try again using this procedure:

https://kb.arlo.com/000062560/How-do-I-factory-reset-my-Arlo-Essential-Indoor-Camera