Arlo VMC2040 won't connect.

[drewboxx]

Flashing blue light goes off when I shoe it the QR code, then the camera shutter closes and the reopens a few seconds later. No chime noise. It did it once but never added the camera.

[jguerdat]

Have you tried the reset procedure?

https://kb.arlo.com/000062560/How-do-I-factory-reset-my-Arlo-Essential-Indoor-Camera

[drewboxx]

The unit was never added so I can’t remove it

[StephenB]

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@drewboxx wrote:
The unit was never added so I can’t remove it

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Yes.  But you can press the sync button for 15 seconds (looking for the three amber flashes).

[drewboxx]

I tried but I never get the amber flashing light🤷‍♂️

[StephenB]

Maybe exchange the camera with the seller.