Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo VMC2040 Indoor Camera firmware not updating

Reply
Discussion stats
  • 1 Reply
  • ‎2024-09-17 09:05 AM
  • 783 Views
  • 0 Likes
  • 2 In Conversation
mrod817
Initiate
Initiate
‎2024-09-17 09:05 AM

My Arlo VMC2040 Indoor Camera is stuck on firmware 1.20.0.0_1270_c68bf0a_f8bd99c, and when you go into the settings to check the firmware, it says, "No updates available."  Anyway to force an update / manually update without removing the indoor camera from my account?

Labels:
0 Likes
Reply
Message 1 of 2
783
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-09-18 06:04 AM

Rebooting your camera or the hub it's connected to also works. However, it may depend on your location since firmware sometimes rolls out slowly to different regions.

0 Likes
Reply
Message 2 of 2
770
Discussion stats
  • 1 Reply
  • ‎2024-09-17 09:05 AM
  • 784 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.