Arlo Essential Indoor Camera white cover opens without being opened

[JodG]

Experienced and saw my Arlo Essential Indoor Security Camera's white cover opens without me or my partner opening it. We were surprised to witness this! Anyone has experience this? We felt worried after this incident...

[StephenB]

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@JodG wrote:

Experienced and saw my Arlo Essential Indoor Security Camera's white cover opens without me or my partner opening it. We were surprised to witness this! Anyone has experience this? We felt worried after this incident...

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Did you arm the camera?  (either manually or on a schedule)

[JodG]

@StephenB we did not arm the camera (manually or on schedule - I just knew now we can schedule arming of Arlo camera)... When we saw our Arlo camera opened suddenly we checked our Arlo apps in our phones and the camera status was disarmed but our camera is open?!?!

[jguerdat]

Do you have a rule for the camera in Standby? Either remove the rule or make sure motion detection is not selected.

[JodG]

@jguerdat we did not set up any rule for standby. It felt weird as this is the first time we saw this unwarranted opening of our Arlo's white cover...

[jguerdat]

Are you subscribing to CVR, which requires constant recording? If not, I would remove the camera from your account, reset it and add it back in to see if that clears the issue.