Arlo|Smart Home Security|Wireless HD Security Cameras
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Offline frequently

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  • ‎2025-02-04 03:18 PM
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DouglasH
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‎2025-02-04 03:18 PM

Anybody else have their cameras go off line all the time and customer service no help! 

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  • jguerdat
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    That tends to imply a connection issue. Bring a camera closer to your router to see if things improve. If so, you may need to use some WiFi extenders to help with the signal. It's also possible that some other device that also uses the 2.4GHz band is creating interference which can cause the same issue.

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jguerdat
Guru Guru
Guru
‎2025-02-05 07:15 AM

That tends to imply a connection issue. Bring a camera closer to your router to see if things improve. If so, you may need to use some WiFi extenders to help with the signal. It's also possible that some other device that also uses the 2.4GHz band is creating interference which can cause the same issue.

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