Arlo|Smart Home Security|Wireless HD Security Cameras

I can’t access my dashboard

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Leoma07
Follower
Follower

I can’t access to my dashboard the system don’t recognize my iPhone because is new I don’t have service in my home.  Also I need help the 2 authentication password in my old cell phone I chose 2 I only want to be able by my e-mail. EDIT* In case I can’t access can you replace my camera please. Sending the replacement to my address thank you, 

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ShayneS
Arlo Moderator
Arlo Moderator

Have you tired logging in with your new phone and trusting the device? can you provide more info regarding the steps you have tried so I can better assist.