Arlo|Smart Home Security|Wireless HD Security Cameras

Why is camera not picking up images?

Why is camera not picking up images?

Why is my camera not picking up images?

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JamesC
Community Manager

There are a few reasons why your camera might not be recording content. First, make sure you have an Arlo Secure subscription plan. If you have Arlo Essential series cameras, they require an active Arlo Secure trial or subscription plan to save content to the cloud. Next, make sure you cameras are Armed. You can find more information about this here: https://kb.arlo.com/000062661/Why-are-there-no-recordings-in-the-Arlo-Library

 

JamesC