New 2nd generation video doorbell

[Valley-639]

I have a new 2nd generation video doorbell that works great, except the doorbell chime does not work on the inside of the house? The battery is fully charged, wires are connected properly. Is there a special doorbell chime needed or will it work with an existing standard doorbell system?

[JamesC]

While the doorbell should work with most traditional chimes, some chimes may not be compatible. Try the troubleshooting options listed here: https://kb.arlo.com/000062771/My-existing-chime-does-not-ring-when-I-press-my-Arlo-Essential-Wire-Fr...

If you're still experiencing an issue, you might consider trying the official Arlo Chime 2 ( a wireless chime that you can sync with your doorbell) or reaching out to Arlo Support through the Arlo app under Settings > Support to open a ticket.

JamesC