baby arlo - can't locate device

[BIGsister181]

powers on. solid orange , then blinking orange. press sync. get blue light, scan and hear chime.... still doesn't find it. I'm connected to wifi 2.4

the baby camera was just working perfect a few weeks ago. I lost internet and this one camera. 

I also have 4 of the older arlo pro wireless cameras that are all connected just fine. 

hate to trash this baby camera over something simple...... PLEASE HELP 

[JamesC]

BIGsister181,

Make sure the camera is fully charged and then factory reset: https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings

After the factory reset is complete, attempt onboarding again. Do you still experience the same behavior?

James