White noise and feedback sound

[Rtnewdad]

Loud white noise when viewing in app and from a room away get loud feedback noise through the phone. Is there a fix to this or need a better monitor?

[ShayneS]

Hi @Rtnewdad

With any audio-capable Arlo camera, a feint level of white noise can be heard when live streaming. This is normal and expected. Can you provide a video clip of what you're experiencing so we can better understand if this is normal behavior?

[Rtnewdad]

It says that the file type is not supported. Not sure how to post the video if it doesnt allow me to.

The white noise is loud and makes it hard to hear my daughter though. Seems like it is more than “usual behavior”

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support