Unable to register account. Keep getting an error occurred. Showing email is invalid on website.

[helderjsm]

Hi this is frustrating.
Just received my new Arlo Baby and downloaded the Android app. Tried to register an account and keep getting an error occurred. Trying to register in the website tells me that email is invalid.

[JessicaP]

Hey helderjsm,

What error are you receiving when trying to create a new account? Could you show a screenshot of the error you're receiving?

[helderjsm · Accepted solution]

Hi,

Managed to register by inspecting the request sent by the browser. It appears Arlo website doesn't like the country code sent by the browser LU (for Luxembourg).
So I changed the country code and the registration completed successfully.

Regards,

Hélder