Arlo|Smart Home Security|Wireless HD Security Cameras

Sensor display stop recording once open,

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Rexyi
Tutor
Tutor
Hi. The display page for the sensors stop recording after I open it.
Does not show again until app is restarted.
Any fix for this coming ?
See photo attached.
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JamesC
Community Manager
Community Manager

Rexyi,

 

I'm not sure what feature you are referring to. Can you provide more details?

 

JamesC

Rexyi
Tutor
Tutor
Hi James.

When I press the sensor button in the screen to bring up the temp humidity and air quality, sometimes the reading is stuck on a previous reading, when open up the full detail, there is no reading recorded in the past few hours.
After a shut down and reopen app. The reading is then current and display shows full detail up to date.

So when I’m trying to check the current room temp of the room, this could be incorrect as I won’t be able to tell if it’s current without checking the full detail page.
Rexyi
Tutor
Tutor

Hi James. 

Please screenshot attached. 

See the current time and the missing data. 

I'm using iPhone 8 and iPad mini

 


image.png
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