Need Help Linking/finding Arlo with app

[Ademm]

My camera is connected to WiFi and the internet and yet cannot be found on my app to set up the camera. Can anyone help me with this problem?

[StephenB]

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@Ademm wrote:

My camera is connected to WiFi and the internet and yet cannot be found on my app to set up the camera. Can anyone help me with this problem?

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I suggest trying a PC (browsing to my.arlo.com).

What camera model did you purchase?

[Ademm]

Arlo baby monitor

[Ademm]

I can see the camera on the PC arlo profile. I have tried to delete the app on my phone and reinstall and still the camera does not show up on the app. Could there be a reason for this?

[ShayneS]

So the baby camera appears on the web portal with a pc and you can initiate a live stream?