Can’t add my baby Arlo to Apple Home

[reyoof]

Hello 

I had my baby Arlo added to my Apple home but I had to reset my home and start over again 

unfortunately when I try to add the baby Arlo it’s stuck at discovering my devices 

had similar issue with my base station which was fixed with a token reset 

can I have same token reset for my baby Arlo

thank you

Arlo Baby  

[JamesC]

reyoof,

I've reset the token on your Arlo Baby device. Please try setting up HomeKit again and let me know if you experience any issues.

JamesC

[reyoof]

thank you JamesC,

unfortunately I am still stuck on “Discovering your device, please wait “

and it will not show up

i did restart my device multiple times same thing 

any suggestions?

[JamesC]

reyoof,

You may need to factory reset and re-onboard your device. Follow the instructions here: https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings

JamesC