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LucLucLuc
Aspirant
Aspirant

Hi,
I have bought a new arlo baby. I have the lateste IOS iphone update and the latest firmwire arlo.
I can hear sound, but only a white noise. No sounds when people or speaking for example.

Also tried with my Ipad, and my wifes Iphone (all update latstest updates). How do I get sound?


Arlo baby version: 2.6.1.
Date:23 okt. 2018

Iphone: 12.0.1

 

Today its 29 oct.2018.

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TomMac
Guru Guru
Guru

I would test it on a PC with a browser ... See if it works there. 

https://arlo.netgear.com/

 

If it does then it is prob an IOS issue with version 12x, you'll have to go thru Arlo support

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LucLucLuc
Aspirant
Aspirant

Hi,
Thanks. I did the test via the browser of windows pc and reset. And still no audi on my windows pc, ipad, iphones.

Latest firmwire, all devices up-to-date. Nothing is working, still the white noise.
The arlo support team is working on it.

 

But strange, am I the only one? (bought 26 October 2018).

 

Luc

 

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