Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo baby - sound issues (reverb?)

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Tarvesway
Aspirant
Aspirant
Hi there, for a few days now we've had sound issues with our Arlo baby. The sound seems to reverberate. Doesn't seem to matter which device we play back on
Model: ABC1000 | Arlo Baby
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Tarvesway

 

Can you provide more detail regarding this issue? Is the camera echoing or vibrating when the speaker is engaged? Are you using the app or web when this issue occurs or both?

Tarvesway
Aspirant
Aspirant
Thanks Shayne. It's the app - on Android and Apple devices. Not sure what you mean by the camera vibrating or echoing? The sound is echoey but haven't looked at the camera
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Tarvesway

 

Sorry, I was referring to the the definition of the issue you explained, you mentioned the word reverberate. Can you provide more detail on what is occurring?

Tarvesway
Aspirant
Aspirant
Ahh understand now! Thank you! Yes there is an echo on the sound (android and apple apps), it's quite quick but everything is playing twice
ShayneS
Arlo Moderator
Arlo Moderator

Are you updated to the latest version of the Arlo Mobile on iOS/Android? I have provided the latest release notes here Firmware Release Notes

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