- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As the title says, I can't get my Arlo baby to sync, it keeps searching until it fails.
I've tried using app as well as browser on my PC,
Factory reset, changing my network to 2.4ghz only as well as making a dedicated network.
It used to work fine, until a week ago the camera appeared offline, the lights/music still works.
Anything else I can try?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oetelmik,
In addition to the factory reset did you also remove the camera from your account? If so, try charging the camera and factory resetting again using these instructions: https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, tried removing it from my account and resetting it again, following the instructions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oetelmik,
What LED behavior are you seeing on the camera during each onboarding step?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry for the late reply, was a bit busy the last few days.
I've tried syncing again:
power on: led amber
Started up: Blinking amber
After pushing sync button for 2 sec: blinking blue
After chime sound: blinking amber for a few seconds
then while browser/app is looking for the device continually blue until it times out.
After error message "Discovery Failed: Your Arlo Baby could not be discovered." It stays blue as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yea its still not working.
Shame, it worked well for (only) 2,5 years.
I've already bought a cheaper brand replacement with mostly the same functions.
I expected the Arlo baby to work a few years longer.
-
Apple TV App
2 -
Arlo Baby
4 -
Arlo Mobile App
119 -
Arlo Smart
12 -
Arlo Wire-Free
1 -
Batteries
1 -
Before You Buy
142 -
Features
35 -
Firmware Release Notes
10 -
IFTTT (If This Then That)
4 -
Installation
101 -
Online and Mobile Apps
143 -
Service and Storage
23 -
SmartThings
1 -
Troubleshooting
822