Arlo Baby light stays Amber

[Shaun879]

Arlo baby light stays amber after working fine for a few months. Can’t connect to anything. Tried a hard reset and still no solution. Please help!

[JessicaP]

Hi @Shaun879,

If your Arlo Baby is showing a solid amber light, you might want to try factory resetting your Arlo Baby and re-setting it up. Make sure to remove the camera from your account by going to Settings > My Devices. Read here to learn how to reset your Arlo Baby to factory default settings: How do I reset Arlo Baby to factory default settings?

[Shaun879]

Removed the device and did a hard reset (held down button for over a minute) and Amber light showed up again solid. Could I get a replacement or reimbursed in any way?

[JessicaP]

Let me reach out to you via private message to help create a case for you so our support team can help you out.