Arlo Baby IPhone App Is Buggy

[fxdgear]

The iPhone app is horribly buggy.

For example:

Sometimes the app gets stuck in landscape mode and the UI gets squished and I can’t navifate the menu options.

The buttons to change the music/see temps, etc sometimes shows up. Sometimes not.

If my wife plays music then I change it then she goes to change it the pause button is on the wrong song.

I feel like this app was written by a college student trying to get his homework assignment done on time after a night of drinking.

The lack of attention to detail is pretty astounding.

[ShayneS]

 What version of the Arlo Mobile App are you using & what OS are you running on your iPhones?

[fxdgear]

Arlo app 2.7.1
iOS 12.1.2

Also it appears that the app is also randomly crashing now.

Also another annoying thing is when you turn on always listening. Then open the app again and have to reconnect to the camera (Ie hit the play button) a second audio stream is created so now Ive got this weird echo effect going on and the only way to stop it is by force quitting the app and re opening.

[ShayneS]

What device is this occurring with (Phone/Tablet/Model?)

Can you update to the latest IOS 12.1.3 & test again?

[fxdgear]

iPhone X
Update iOS still happening.

Also the night light icon when in landscape mode is cut in half and not positioned correctly on the screen.

[fxdgear]

Since updating the app crashes more frequently too.

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[fxdgear]

Nope,

Cause what is a support tech gonna do?

Tell me to reboot my phone?
Tell me to uninstall/reinstall?
Tell me to reformat my phone and install the app again?

These aren’t solutions to an app that is poorly written and prone to bugs.

What I want is someone to actually write an app that works. I understand that Arlo wants to make money so they make a nice looking piece of hardware and then probably outsource the development of the app to the cheapest bidder who sold a prototype by doing a staged demo.

There seems to be no one who actually uses the app on a daily basis working on the development of this project. Corners are cut. Edge cases aren’t tested.